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FAQ

Burnside Park Bowness on Windermere Luxury Self Catering Cottages & Apartments

What is included in the rental price?

All linen and towels including dish cloths and tea towels
Washing up liquid and dishwasher tablets where dishwasher fitted
Toilet roll and kitchen roll
Complimentary use of Parklands Country Club leisure facilities

What is not included in the price?

Electricity
Towels for Parklands Country Club
Telephone calls & any other sundries

Can I bring a pet?

Pets are permitted only in the owner cottages/apartments by prior arrangement at a cost of 39 per pet per stay. Please take note that pets are not allowed on the furniture or in the bedrooms, and cannot be left in the units on their own. Unfortunately exchange guests are not permitted to bring pets.

Where can I park?

All properties have one car parking space allocated to them. Additional car parking spaces are available around the grounds but it is on a first come first served basis and they cannot be reserved. Please note that we cannot except camper vans, caravans or large vans due to very limited visitor spaces available.

What are the reception opening times?

Mon-Fri 9.00am until 6.00pm
Sat 9.00am until 7.00pm
Sun 9.30am until 5.00pm

What time can I check in?

The guaranteed check in time is 5.00pm, but you are welcome to arrive anytime and if your accommodation is ready by 4.00pm then you will be given access, if not you can either make use of our guest lounge with TV, computer, and vending machine or use the leisure facilities on site.

What time is check-out?

Check out is prior to 10.00am. A charge will be payable for late checkout.

What happens if I arrive after the office is closed?

If you arrive after the office is closed, then your keys will be left at the nearby Burnside Hotel for collection

Are there disabled facilities?

We have only a few apartments that are ground floor and wheelchair accessible. The premier apartments have a wet room, but no specific disabled rooms. Please contact the reception team for more information

Are the cottages heated?

All cottages have either night storage heaters, under floor heating or electric panel heaters

What appliances are in the cottages/apartments?

All properties have a TV, DVD player, CD player, hairdryer, radio alarm clock, iron and ironing board. The kitchens have an oven, hob, microwave, fridge with ice box, dishwasher where fitted. The units with partial kitchen do not have an oven or dishwasher. Some units also have a freezer.

Do you provide cots?

We can provide a child pack which consists of a travel cot with bedding, highchair and a stair barrier at a cost of 18

Are there laundry facilities in the cottages?

None of the cottages/apartments have laundry facilities, but we do have a guest laundry on site which is coin operated and soap powder can be purchased.

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